If you are a registered dc.gov user, please login to
dc.gov before using this tool.
Once you log in you will be re-directed back to this page. Please proceed to the "Submit a new request" link below to enter your request information.Please register at
dc.gov as a dc.gov user to track multiple service requests at the same time.
If you prefer, you may continue to the
Service Request Center as a Guest User.
From trash pick-up to traffic signals, the Service Request Center makes it easy to submit requests online. You'll receive a tracking number, allowing you to check the status of your request.
- Submit a new request.
- Check the status of previously submitted requests. For additional assistance, please contact the Mayor's Citywide Call Center at 311, 24 hours a day, 365 days a year.